Boundary Review is committed to providing a reliable and secure service for schools and multi-academy trusts.

This page provides the current operational status of the Boundary Review platform and any planned maintenance or known incidents.

Current Service Status

ServiceStatus

Website                                  🟢 Operational

Boundary Review Platform    🟢 Operational

User Authentication.              🟢 Operational

Customer Data Access          🟢 Operational

Email Notifications                 🟢 Operational

Google Workspace Services 🟢 Operational

Automated Monthly Backups 🟢 Operational

 

Planned Maintenance

There is currently no planned maintenance.

Where maintenance is expected to affect service availability, reasonable notice will be provided whenever possible.

Maintenance is typically scheduled outside normal UK school hours to minimise disruption.

 

Incident Reporting

If an incident affects service availability, updates will be published on this page, including:

• The services affected.

• The time the incident began.

• Current status.

• Progress updates.

• Resolution time.

• Any actions being taken.

 

Service Availability

Boundary Review aims to provide a reliable service throughout the year.

Although we strive for continuous availability, occasional interruptions may occur due to:

• Planned maintenance.

• Security updates.

• Third-party service interruptions.

• Internet connectivity issues.

• Events outside our reasonable control.

 

Reporting a Problem

If you believe you have discovered a service issue that is not shown on this page, please contact us.

Email: info@boundaryreview.co.uk

Please include:

• Your school or organisation.

• A description of the issue.

• The page or feature affected.

• The time the issue occurred.

• Any screenshots or error messages, if available.

 

Planned Improvements

Boundary Review continually develops and improves the platform.

Where updates introduce new functionality, we will make every effort to deploy them with minimal disruption to customers.

 

Previous Incidents

No incidents have been recorded.

This section will maintain a history of significant service interruptions to provide transparency and help customers understand our service performance.

 

Status Definitions

🟢 Operational – Service is functioning normally.

🟡 Performance Issues – Service is available but may be slower than expected.

🟠 Partial Outage – Some functionality is unavailable.

🔴 Major Outage – Significant disruption affecting core services.

🔵 Maintenance – Planned maintenance is in progress.

For service enquiries, please contact:

Boundary Review

Email: info@boundaryreview.co.uk